The What’s Happenin’ Report
Industry Analysts, Inc.
March 2012
 
 

Featured Article
Lexmark Acquires Solutions Company

 
Current Links…

-Canon Signs Utah Dealer 

  

-Xerox Saves Governments Millions of Through MPS 

 

-The Smarthphone and Tablet Opportunity in Printing   

 

-Ricoh Europe Launches Carbon Balanced Printing Program 

 

-Xerox Sells $1.1 Billion of Debt After Yields Reach Record Low

 

-New OKI Wireless Printing 

 

-EFI Enables Lean Label Production 

 

-Kyocera Mita Urges UK Businesses to Support Sustainability in March      

 

Copier MFP LinkedIn
Group Passes 3,000 Members

 
 
 
…
 This Group Currently Has
3,009

Members

…

We’ve created a LinkedIn group called Copiers, Printers & MFPs.  Please feel free to join.  We welcome any relevant conversations and will do our best to moderate and keep spam, recruiters and ads from watering things down. 

Available Reports

 

 

-Sales Rep Performance & Comp

-Dealer Service Manager Survey; Color Devices 

-Dealer Service Manager Survey; Monochrome Devices 

-Black & White MFP Customer Survey

-Color MFP Customer Study-Black & Color MFP Discount Levels  

-A3 Hardware Margins

-A3 Service Margins

-A3 Supply Margins

 

Do You Want to Sell Workflow Apps to Your Customers?

(New Link, Check it out)

 
Did you know…

11,000+
The number of industry subscribers this newsletter reaches twice each week

1974
The year Industry Analysts, Inc. began serving the office equipment industry

20,500+
Average number of visitors our website receives each month

125+
The number of countries in which this newsletter is read

104,000+
Average number of page views on our website each month

549,000+
Average number of hits our website receives each month

 
Previous Links…

-Xerox Launches Light Production Series 

  

-Veterans Affairs Selects HP to Improve Healthcare Claims Processing 

 

-Canon’s Massive Toner Cartridge Suit: Why Now?   

 

-Xerox CEO Burns on the Rising Value of Reputation 

 

-Positioning Yourself as an MFP/Copier Expert

 

-Xerox’s PR Releases Enter the Social World 

 

-Toshiba Partners with Adobe to Launch LeanPrint 

 

-Crawford Technologies Releases PRO Archiver 3.0      

The ulitimate app for the copier/MFP/printer sales force

(New Link, Check it out)

 
 
 

Proud Member of

 
Previous Links…

-What’s Going On At Lexmark 

  

-International MPS Coalition Announced 

 

-Kodak Rochester Workforce Down to 5,100 from 60,000+   

 

-EFI Drives New Xerox B&W Engines 

 

-Smart MFPs

 

-HP’s Problem? Hardly Anyone Prints Anymore 

 

-Kodak DESIGN2LAUNCH Solutions Named to Gartner’s Magic Quadrant for Marketing Resource Management for Gains in Innovation 

 

-Systel Wins Managed Print Services Bid for State of NC     

 

-NSI AutoStore 6.0 Earns Konica Minolta bEST Certification  

 
Quick Links…
 

Copier Dealer Channel Study
The 475 page report contains critical information broken down by brand, by dealer size and more. 

Topics include hardware, service, supply margins, dealers using OEM and non-OEM parts/supplies, sales rep productivity and compensation levels, placements by speed category and much more.

Click this link to learn more about this report and to access the Table of Contents.
 

 
Sincerely,


Andy Slawetsky
President
Industry Analysts, Inc

 

Thank you very much for reading our newsletter.  We hope you find it helpful and full of valuable information.  Please feel free to contact us with industry questions.
 

We Need Partners in Other Markets


If you are outside the US and have good relationships with local copier/printer dealers, resellers and concessionaires, we have a great opportunity for you.  IA, Inc. is looking for companies to resell our products in other markets, especially Latin America, Africa, and Asia. 

Contact us for more information

   
Greetings!

Thanks for reading our newsletter.  We hope you find it informative and interesting.  Please feel free to contact us directly with any comments, ideas or if you’d like to contribute to our column.

 

 
 Copier Printers & MFPs

The following discussions can be found in our Linkedin group by clicking on the link.  Please feel free to participate:

A3/A4 Sales Training Seminar
 
 
We help demystify the A3 VS A4 sales process and help your team understand how to educate their customers on the benefits and limitations of A3 and A4 products. 

Help your reps learn how to inform customers of the pitfalls of buying cheap A4 through alternative channels.

Conducted at your dealership by an industry expert with nearly 20 years experience in the office equipment industry.

Contact us for a quote

 

 

Specification, Side-by-Side Comparisons, Test Reports, Solutions


Detailed Specifications
Finally, an alternative to BLI

The only competitive research service that
includes a customer helpline

It’s like having your own personal assistant!

Special Pricing for 2012
The best service for your money, guaranteed

*DataMaster earns zero revenue from the sale of licenses associated with product ratings certificates or awards

Industry Rumors
The following rumors have come our way in the last few weeks.  These are rumors and we make no claim to their legitimacy.  They did come from credible sources.

1. Nearly all Ricoh senior executives now working in Malvern PA – not at HQ in West Caldwell NJ

2. Ricoh will have a major reorganization in April

3. Ricoh is EXTREMELY back-ordered on hardware, some taking 6 or more weeks to deliver

4. Xerox sells corporate jet

5. Konica Minolta corporate hiring support personnel

6. Lexmark adding feet on the street

7. Ricoh Looking to Sell Ricoh Canada?

Dealer Training Programs


Click image to download details

Its Free! Click Here to Share your Success Stories with Tonernews.com and We'll Publish it for You!

2012 Color MFP Reliability Report

For manufacturers and vendors


Detailed Specifications
Compare Reliability by Brand
Includes:
Pages Between Service Calls
Average Monthly Print Volume
Days Between Service Calls

Based on 22,000+ color MFPs at customer locations

 

The What’s Happenin’ Report
Industry Analysts, Inc.
March 2012
 
 

Featured Article
Lexmark Acquires Solutions Company

 
Current Links…

-Canon Signs Utah Dealer 

  

-Xerox Saves Governments Millions of Through MPS 

 

-The Smarthphone and Tablet Opportunity in Printing   

 

-Ricoh Europe Launches Carbon Balanced Printing Program 

 

-Xerox Sells $1.1 Billion of Debt After Yields Reach Record Low

 

-New OKI Wireless Printing 

 

-EFI Enables Lean Label Production 

 

-Kyocera Mita Urges UK Businesses to Support Sustainability in March      

 

Copier MFP LinkedIn
Group Passes 3,000 Members

 
 
 
…
 This Group Currently Has
3,009

Members

…

We’ve created a LinkedIn group called Copiers, Printers & MFPs.  Please feel free to join.  We welcome any relevant conversations and will do our best to moderate and keep spam, recruiters and ads from watering things down. 

Available Reports

 

 

-Sales Rep Performance & Comp

-Dealer Service Manager Survey; Color Devices 

-Dealer Service Manager Survey; Monochrome Devices 

-Black & White MFP Customer Survey

-Color MFP Customer Study-Black & Color MFP Discount Levels  

-A3 Hardware Margins

-A3 Service Margins

-A3 Supply Margins

 

Do You Want to Sell Workflow Apps to Your Customers?

(New Link, Check it out)

 
Did you know…

11,000+
The number of industry subscribers this newsletter reaches twice each week

1974
The year Industry Analysts, Inc. began serving the office equipment industry

20,500+
Average number of visitors our website receives each month

125+
The number of countries in which this newsletter is read

104,000+
Average number of page views on our website each month

549,000+
Average number of hits our website receives each month

 
Previous Links…

-Xerox Launches Light Production Series 

  

-Veterans Affairs Selects HP to Improve Healthcare Claims Processing 

 

-Canon’s Massive Toner Cartridge Suit: Why Now?   

 

-Xerox CEO Burns on the Rising Value of Reputation 

 

-Positioning Yourself as an MFP/Copier Expert

 

-Xerox’s PR Releases Enter the Social World 

 

-Toshiba Partners with Adobe to Launch LeanPrint 

 

-Crawford Technologies Releases PRO Archiver 3.0      

The ulitimate app for the copier/MFP/printer sales force

(New Link, Check it out)

 
 
 

Proud Member of

 
Previous Links…

-What’s Going On At Lexmark 

  

-International MPS Coalition Announced 

 

-Kodak Rochester Workforce Down to 5,100 from 60,000+   

 

-EFI Drives New Xerox B&W Engines 

 

-Smart MFPs

 

-HP’s Problem? Hardly Anyone Prints Anymore 

 

-Kodak DESIGN2LAUNCH Solutions Named to Gartner’s Magic Quadrant for Marketing Resource Management for Gains in Innovation 

 

-Systel Wins Managed Print Services Bid for State of NC     

 

-NSI AutoStore 6.0 Earns Konica Minolta bEST Certification  

 
Quick Links…
 

Copier Dealer Channel Study
The 475 page report contains critical information broken down by brand, by dealer size and more. 

Topics include hardware, service, supply margins, dealers using OEM and non-OEM parts/supplies, sales rep productivity and compensation levels, placements by speed category and much more.

Click this link to learn more about this report and to access the Table of Contents.
 

 
Sincerely,


Andy Slawetsky
President
Industry Analysts, Inc

 

Thank you very much for reading our newsletter.  We hope you find it helpful and full of valuable information.  Please feel free to contact us with industry questions.
 

We Need Partners in Other Markets


If you are outside the US and have good relationships with local copier/printer dealers, resellers and concessionaires, we have a great opportunity for you.  IA, Inc. is looking for companies to resell our products in other markets, especially Latin America, Africa, and Asia. 

Contact us for more information

   
Greetings!

Thanks for reading our newsletter.  We hope you find it informative and interesting.  Please feel free to contact us directly with any comments, ideas or if you’d like to contribute to our column.

 

 
 Copier Printers & MFPs

The following discussions can be found in our Linkedin group by clicking on the link.  Please feel free to participate:

A3/A4 Sales Training Seminar
 
 
We help demystify the A3 VS A4 sales process and help your team understand how to educate their customers on the benefits and limitations of A3 and A4 products. 

Help your reps learn how to inform customers of the pitfalls of buying cheap A4 through alternative channels.

Conducted at your dealership by an industry expert with nearly 20 years experience in the office equipment industry.

Contact us for a quote

 

 

Specification, Side-by-Side Comparisons, Test Reports, Solutions


Detailed Specifications
Finally, an alternative to BLI

The only competitive research service that
includes a customer helpline

It’s like having your own personal assistant!

Special Pricing for 2012
The best service for your money, guaranteed

*DataMaster earns zero revenue from the sale of licenses associated with product ratings certificates or awards

Industry Rumors
The following rumors have come our way in the last few weeks.  These are rumors and we make no claim to their legitimacy.  They did come from credible sources.

1. Nearly all Ricoh senior executives now working in Malvern PA – not at HQ in West Caldwell NJ

2. Ricoh will have a major reorganization in April

3. Ricoh is EXTREMELY back-ordered on hardware, some taking 6 or more weeks to deliver

4. Xerox sells corporate jet

5. Konica Minolta corporate hiring support personnel

6. Lexmark adding feet on the street

7. Ricoh Looking to Sell Ricoh Canada?

Dealer Training Programs


Click image to download details

Its Free! Click Here to Share your Success Stories with Tonernews.com and We'll Publish it for You!

2012 Color MFP Reliability Report

For manufacturers and vendors


Detailed Specifications
Compare Reliability by Brand
Includes:
Pages Between Service Calls
Average Monthly Print Volume
Days Between Service Calls

Based on 22,000+ color MFPs at customer locations