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Featured Article
Canon Announces New Market Presidents
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Copier MFP LinkedIn
Group Passes 3,000 Members
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This Group Currently Has
3,301
Members
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We've created a LinkedIn group called Copiers, Printers & MFPs. Please feel free to join. We welcome any relevant conversations and will do our best to moderate and keep spam, recruiters and ads from watering things down.
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Did you know...
11,000+
The number of industry subscribers this newsletter reaches twice each week
1974
The year Industry Analysts, Inc. began serving the office equipment industry
20,500+
Average number of visitors our website receives each month
125+
The number of countries in which this newsletter is read
104,000+
Average number of page views on our website each month
549,000+
Average number of hits our website receives each month
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Copier Dealer Channel Study
The 475 page report contains critical information broken down by brand, by dealer size and more.
Topics include hardware, service, supply margins, dealers using OEM and non-OEM parts/supplies, sales rep productivity and compensation levels, placements by speed category and much more.
Click this link to learn more about this report and to access the Table of Contents.
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Sincerely,
Andy Slawetsky
President
Industry Analysts, Inc
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Thank you very much for reading our newsletter. We hope you find it helpful and full of valuable information. Please feel free to contact us with industry questions.
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We Need Partners in Other Markets
If you are outside the US and have good relationships with local copier/printer dealers, resellers and concessionaires, we have a great opportunity for you. IA, Inc. is looking for companies to resell our products in other markets, especially Latin America, Africa, and Asia.
Contact us for more information |
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Greetings!
Thanks for reading our newsletter. We hope you find it informative and interesting. Please feel free to contact us directly with any comments, ideas or if you'd like to contribute to our column.
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Industry Rumors...
Ex Canon President Tod Pike Goes to Samsung
Sharp US Sends Senior Executives Back to Japan
Ricoh Reorganization Coming in April
US Dealerships on Hiring Sprees
Samsung to Buy Xerox?
The above are industry RUMORS. We heard these rumors from sources deemed to be reliable but we make no claim as to their validity. Some of it may be speculation. This information is not intended to be used as the basis for strategic and financial decisions.
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Managed Print Services
What of the Promises?
By Lou Slawetsky, CEO, Industry Analysts, Inc.
What happened? Managed print (or, MPS, or MDS, or OPS, or etc.) was to have been the strategy off the millennium. A market with a triple digit growth rate. The ability to lock in your account for three to five years. Gross margins of more than 50%. A natural conduit for the placement of MFPs supplied by your primary vendor. A continuous revenue stream. A stepping stone leading from managed print (or managed printers) to managed IT services. Easy sales, huge upside. Sales reps love the comp plan. MPS is a great plan that benefits both the dealer and the imaging system vendor.
Surprise!! The promises never materialized. We're in the process of finishing the research phase of our annual Imaging Systems Dealer Strategies Report - a state of the industry snapshot. While not finished, we're already seeing many dealers being stabbed by thorns in the rose garden.
Some dealers have dropped out of the market after only a few years, citing poor margins and higher than expected costs. One in particular reported negative margins. Ironically, he will be sticking with it, at least for now. He shared the fact that he saw his MPS efforts as a startup and expected margins to turn positive as he achieves critical mass.
Click here to read the rest of the article
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MFP Reliability Comparison Tool
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Copier Printers & MFPs
The following discussions can be found in our Linkedin group by clicking on the link. Please feel free to participate:
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A3/A4 Sales Training Seminar
We help demystify the A3 VS A4 sales process and help your team understand how to educate their customers on the benefits and limitations of A3 and A4 products.
Help your reps learn how to inform customers of the pitfalls of buying cheap A4 through alternative channels.
Conducted at your dealership by an industry expert with nearly 20 years experience in the office equipment industry.
Contact us for a quote
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Specification, Side-by-Side Comparisons, Test Reports, Solutions
Detailed Specifications Finally, an alternative to BLI
The only competitive research service that
includes a customer helpline
It's like having your own personal assistant!
Special Pricing for 2012
The best service for your money, guaranteed
*DataMaster earns zero revenue from the sale of licenses associated with product ratings certificates or awards
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Dealer Training Programs
Click image to download details |
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2012 Color MFP Reliability Report
For manufacturers and vendors
Detailed Specifications Compare Reliability by Brand
Includes:
Pages Between Service Calls
Average Monthly Print Volume
Days Between Service Calls
Based on 22,000+ color MFPs at customer locations
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Opportunity for Sponsors
-This newsletter reaches over 80,000 industry people each month. We are looking to add select sponsors that would like to reach manufacturers, independent dealers/resellers and sales people with our targeted newsletter.
Email us for details |
Companies Worth Learning About
Off Lease Copiers |
Environmentally Friendly Toner & Ink
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Opportunity for Sponsors
Contact us to find out how you can reach thousands of print industry professionals each week
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For Your MPS Strategies
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Sales Representative Performance & Compensation Study
This report is the result of over 300 individual interviews with copier dealer owners and principles and contains data from 2008, 2009 & 2010.
Report look contains information from dealer brands including Canon, Konica Minolta, Kyocera Mita, Ricoh Family, Sharp and Toshiba.
Categories covered by brand:
1. Average number of sales reps per dealership
2. Monthly MFP unit placements per sales rep; color and mono
chrome
3. Monthly color unit placements by speed category
4. Monthly monochrome unit placements by speed category
5. Sales representative compensation
6. Sales representative commissions
7. Average Tenure
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Selling Workflow
Selling workflow is easy with our sales app. Do your customers need to organize, manage and distribute their information? Do their employees need the most updated documents, pricing, files, product videos and other collateral at their fingertips? Watch this video made by a customer of this app...
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Dealer A3 Supplies Margins Report
We contacted over 100 copier dealers and asked them about supplies margins for A3 color and black & white copiers. This 12 page report contains supply margins comparing 2008, 2009 and 2010 figures as well as projections for 2011 and 2012 by brand.
Brands Included
- Canon
- Konica Minolta
- Kyocera Mita
- Ricoh Family
- Sharp
- Toshiba
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